Contact Us

At Elorey, we are committed to providing reliable customer support. If you have any questions about your order, our products, shipping, returns, or any other inquiry, our team is here to assist you.

Customer Support

Business Name: ELOREY

Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (MT)

Email: support@elorey.com

Phone: +1 (505) 523-2842

Business Address: 2725 Agua Fria St APT D-109, Santa Fe, NM 87507, United States

How to Contact Us

You can contact us by email or phone during our business hours. Please include your order number (if applicable) so we can assist you as quickly as possible.

We aim to respond to all customer enquiries within 1–2 business days.

Order Support

If you are contacting us about an existing order, please provide:

  • Your Order Number
  • Your Full Name
  • The Email Address used to place the order
  • A brief description of your enquiry

Customer Service

Our support team can assist you with:

  • Order status and tracking
  • Shipping information
  • Returns and refunds
  • Product enquiries
  • General customer support

We appreciate your trust in Bags Berry and look forward to assisting you.