Terms & Conditions

Effective Date: May 05, 2026

These Terms & Conditions govern your use of the Elorey website and your purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms & Conditions and our related policies, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Policy.

1. Business Information

Company: Elorey
Email: support@elorey.com
Phone: +1 (505) 523-2842
Business Hours: Monday–Friday, 9:00 AM–5:00 PM Mountain Time
Address: 2725 Agua Fria St APT D-109, Santa Fe, NM 87507, United States

2. Use of the Website

You agree not to:

Use the website for unlawful purposes
Submit false, misleading, or fraudulent information
Interfere with website security or operation
Misuse promotions, discounts, refunds, returns, or chargebacks
Copy, scrape, or misuse website content without permission
Attempt unauthorized access to our systems or customer accounts

We reserve the right to refuse service, cancel orders, restrict access, or take appropriate action where misuse is suspected.

3. Product Information

We make reasonable efforts to ensure product descriptions, images, prices, availability, and other details are accurate.

However, errors may occasionally occur. Product colors may vary slightly due to screen settings, lighting, photography, manufacturing updates, or packaging changes.

4. Product Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, update product information, or cancel affected orders where necessary.

If an order is canceled after payment has been collected, we will issue a refund to the original payment method.

5. Pricing and Taxes

All prices are displayed in the Dollar ($) currency shown on the website or at checkout.

Taxes, shipping fees, discounts, and other applicable charges will be displayed before you complete your order.

6. Orders and Payment

All orders are subject to acceptance, payment verification, fraud review, and product availability.

We may refuse, hold, or cancel an order for reasons including:

Payment issues
Suspected fraud
Incorrect billing or shipping information
Product unavailability
Pricing or technical errors
Violation of our policies

7. Shipping and Delivery

Shipping options, delivery estimates, and shipping costs are shown at checkout or explained in our Shipping Policy.

Delivery times are estimates only and may be affected by courier delays, weather, public holidays, peak periods, incorrect addresses, or other circumstances outside our control.

8. Returns and Refunds

Returns, refunds, cancellations, and damaged item claims are handled according to our Return & Refund Policy.

Nothing in these Terms limits any mandatory consumer rights that may apply under applicable law.

9. Intellectual Property

All content on this website, including text, logos, graphics, icons, images, product listings, website design, and branding elements, is owned by or licensed to Elorey.

You may not copy, reproduce, distribute, modify, or use our content without prior written permission.

10. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics tools, plugins, and ecommerce technology providers.

We are not responsible for the actions, policies, or services of third parties, except where required by law.

11. Disclaimer

Our website and products are provided on an “as available” basis to the fullest extent permitted by law.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or free from harmful components.

12. Limitation of Liability

To the fullest extent permitted by law, Elorey shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of our website, products, shipping providers, payment providers, or third-party services.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

13. Governing Law

These Terms are governed by the laws applicable in the State of New Mexico, United States, without limiting any mandatory consumer protection rights that may apply to customers in their location.

14. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with a revised effective date.

Continued use of the website after changes are posted means you accept the updated Terms.