Effective Date: May 05, 2026
At Elorey, we aim to provide a secure and transparent checkout experience for every customer.
1. Accepted Payment Methods
We currently accept major payment methods available at checkout, which include:
Visa
Mastercard
American Express
Discover
UnionPay
Other payment options are shown at checkout
Available payment methods depend on your location, device, payment provider, order value, and checkout settings.
2. When You Are Charged
Payment is due when you place your order.
Depending on the payment method and provider, your payment may be charged immediately or first authorized and then captured shortly after your order is confirmed.
All applicable product prices, taxes, shipping fees, discounts, and order totals will be displayed before you complete your purchase.
3. Payment Security
Checkout is processed through trusted payment providers. We do not store full payment card details on our website.
Payment information is handled using secure payment processing systems and encrypted transmission where applicable.
4. Failed or Declined Payments
If your payment is declined, unauthorized, or cannot be processed, your order may not be completed.
Please try another payment method or contact your bank, card issuer, or payment provider for assistance.
5. Fraud Prevention
To help protect customers and prevent unauthorized transactions, we may review, hold, or cancel orders that appear suspicious or contain unusual billing, payment, shipping, or account information.
We may request additional verification before processing certain orders.
6. Pricing or Technical Errors
We make reasonable efforts to keep pricing, checkout, and product information accurate. However, errors may occasionally occur.
If a pricing, payment, product, or technical error affects your order, we reserve the right to cancel the order and issue a refund if payment has already been collected.
7. Chargebacks and Payment Disputes
If you believe you were charged incorrectly, please contact us first so we can review and help resolve the issue.
8. Contact Information
Company: Elorey
Email: support@elorey.com
Phone: +1 (505) 523-2842
Business Hours: Monday–Friday, 9:00 AM–5:00 PM Mountain Time
Address: 2725 Agua Fria St APT D-109, Santa Fe, NM 87507, United States